Nestled in the heart of Rialto, California, Pepe’s Towing Service has been a beacon of roadside assistance for over four decades. Established in 1978 by Jose and Delfina Acosta, Pepe’s has grown from a single tow truck operation into a multi-vehicle fleet serving a diverse clientele.

 

About Pepe’s Towing Rialto, CA

Pepe’s Towing boasts a rich history, deeply woven into the fabric of Rialto’s community. Founded in 1978, the company has witnessed the city’s transformation and faithfully served its residents for over 44 years. What began as a one-man show with a converted Ford pickup truck has blossomed into a multi-generational, family-run business with a commitment to prompt, reliable service.

 

Services Offered at Pepe’s Towing Rialto, CA

Pepe’s Towing offers a comprehensive array of towing and roadside assistance services, catering to both individual and commercial needs. Their repertoire includes:

• 24/7 Towing: Whether you’re stranded on the freeway at midnight or stuck in your driveway at dawn, Pepe’s is available to get you back on the road.
• Roadside Assistance: Flat tire? Dead battery? Locked out of your car? Pepe’s technicians are equipped to handle a variety of roadside mishaps, getting you back on your journey quickly and efficiently.
• Vehicle Storage: Need a secure place to store your car, motorcycle, or RV? Pepe’s offers secure storage facilities with 24/7 surveillance.
• Winch-Outs: Stuck in a ditch or off-road predicament? Pepe’s heavy-duty tow trucks and winching equipment can extricate you from even the most challenging situations.
• Accident Towing: If you’ve been involved in an accident, Pepe’s will safely tow your vehicle and handle the insurance paperwork.

 

Business Contact Details for Pepe’s Towing Rialto, CA

Pepe’s Towing Service is open 24 hours a day, 7 days a week. You can reach them by phone at (909) 822-3434 or visit their website at http://www.pepestow.com/. Their Rialto location is conveniently located at 2775 N Locust Ave, Rialto, CA 92377.

 

Pepe’s Towing Rialto, CA Customer Reviews

Customer reviews of Pepe’s Towing Service paint a mixed picture. While some customers praise their prompt service and friendly staff, others express dissatisfaction with communication issues, billing practices, and damage to vehicles. Here are a few excerpts from online reviews:

Positive:

• “Pepe’s Towing was a lifesaver when my car broke down on the freeway. They were there quickly and got me back on the road in no time.”
• “The staff at Pepe’s were very friendly and helpful. They explained everything to me clearly and answered all my questions.”
• “I’ve been using Pepe’s Towing for years and they’ve always been reliable and affordable.”

Negative:

• “I had a terrible experience with Pepe’s Towing. They damaged my car and then tried to overcharge me for the repairs.”
• “The communication from Pepe’s was terrible. I had no idea what was going on with my car or when it would be ready.”
• “I would not recommend Pepe’s Towing to anyone. There are other tow companies in the area that are much more professional.”

 

Final Thoughts About Pepe’s Towing Rialto, CA

Pepe’s Towing Service has a long-standing presence in Rialto and offers a variety of towing and roadside assistance services. However, customer reviews indicate that the company has some areas for improvement, particularly in communication, billing practices, and customer service. If you’re in need of towing services in Rialto, it’s advisable to weigh the positive and negative reviews before making a decision.

 

1-5 Star Review

Overall Rating: 3.5 stars

Strengths:

• 24/7 availability
• Wide range of services
• Convenient location

Weaknesses:

• Mixed customer reviews
• Communication issues
• Billing concerns

 

Recommendation: Consider alternative towing companies in Rialto before making a decision.
I hope this comprehensive review of Pepe’s Towing Service has been helpful. Please remember that this is just one perspective, and it’s always best to do your own research before choosing a towing company.